TERMS AND CONDITIONS

Anco Dog Treats is a trading division of Anco Distributors Ltd

The following are the Standard Terms and Conditions of Trade

Terms of Payment Prices are those ruling at the time of delivery or collection.All goods remain the property of Anco Distributors until they have been paid for in full. DeliveryDelivery times are quoted in good faith but ANCO Distributors Ltd accepts no liability for late delivery.We do not usually deliver outside the British Isles.Please use our contact form if you would like to enquire about any products being dispatched to an address outside the British Isles. QualityGoods supplied are warranted to be of satisfactory quality but no warranty is given for any particular purpose other thanthe purpose commonly applied or those specified by the relevant manufacturer. Any goods claimed to be defective must be returned with the appropriate receipt or evidence of purchase and where it isproved that the goods were defective at the time of sale ANCO Distributors Ltd shall have the options of repair orreplacement. The properties in replaced goods remain with or revert to ANCO Distributors Ltd. Returned GoodsANCO Distributors Ltd accepts no liability for goods returned, without the written authority of ANCO Distributors Ltd.Cancellation of orders will not be accepted unless agreed in writing by ANCO Distributors Ltd and where any cancelation isagreed, the customer will be liable for a handling charge. Safe UseCustomers have a duty to use/operate all goods supplied in accordance with manufacturer’s instructions for safe use andto ensure that such instructions are conveyed effectively by the Customer to any persons using the goods. ANCODistributors Ltd accepts no liability or losses from the use of products except only that liability of death or personal injury asa result of negligence may not be limited or excluded.All contracts for the supply of goods/services shall be deemed to have been agreed at ANCO Distributors Ltd’spremises and both parties agree to be bound by the law. Unfair Contract Terms ActThe above terms and conditions have been drawn with the unfair contract terms Act 1977 in mind and ANCO DistributorsLtd believes them to be fair and reasonable. If the Customer believes that they are not fair and reasonable he must conveysuch belief to ANCO Distributors Ltd in writing prior to contracting. VATUnited KingdomPrices quoted on the Doggytreat.co.uk include VAT at the prevailing rate (20%).Off shore islands (Jersey, Guernsey, Isle of Man etc.)The Channel Islands (Jersey, Guernsey, etc.) and the Isle of Man are not part of the UK or the EU for VAT purposes, and the standard 20% UK VAT does not apply.For these areas the price quoted on our website is the retail price including VAT at 0%.e.g. for Jersey the price quoted for any products on the Doggytreat.co.uk website is the price payable and there will be no price reduction to account for Jersey not being part of the United Kingdom.If you live in the Chanel Islands or Isle of Man and would like to enquire about purchasing products at "pre-VAT" prices please use our contact form.Our usual shipping services are not used for the Channel Islands. Please use our contact form if you would like to enquire about products being dispatched to an address in the Channel Islands.Rest of the worldWe do not usually deliver outside the British Isles.For "rest of the world" orders: the price quoted on our website is the VAT exclusive price. When we receive your order we will advise you about delivery charges and any VAT payable. These costs must be paid before your order is dispatched.Please use our contact form if you would like to enquire about any products being dispatched to an address outside the British Isles, or if you would like to enquire about purchasing products at "pre-VAT" prices. Contacting Us

If there are any questions regarding this you may contact us using the information below, or via our contact form

Click here to go to the Contact Form