What information do we collect?
We
collect information from you when you fill out a form.
Personal and contact information when you open an Anco account
online (or update that information in your account), including your name,
address, email address, telephone number(s), social media username if you join
our social media website.
You may, however, visit our site anonymously.
What do we use your information
for?
·
We use your personal and contact information to register you
as a new customer.
Any of the information we collect from you may be used in one of the following
ways:
·
To
personalize your experience
(your information helps us to better respond to your individual needs)
·
To
improve our website
(we continually strive to improve our website offerings based on the
information and feedback we receive from you)
·
To
improve customer service
(your information helps us to more effectively respond to your customer service
requests and support needs)
·
To
process transactions
Your
information, whether public or private, will not be sold, exchanged,
transferred, or given to any other company for any reason whatsoever, without
your consent, other than for the express purpose of delivering the purchased
product or service requested.
How do we use your personal
data for direct marketing?
You will receive direct marketing by email if you have opened
an Anco account through our website and have either consented to receive such
email marketing during account registration, and/or have not asked us to stop
sending direct marketing by email to you.
How to
opt out of direct marketing?
To stop receiving marketing by email, either: click 'unsubscribe' in any email
communication we send you; or contact us directly.
By e-mail: info@ancodistributors.co.uk
By phone: 01337 827 913
How do we protect your information?
We implement a variety of security measures to maintain the safety of your
personal information when you enter, submit, or access your personal
information.
We offer the use of a secure server. All supplied sensitive/credit information
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway providers database only to be accessible by those
authorized with special access rights to such systems and are required to keep
the information confidential. Our online security controls maintain
confidentiality always, specifically for secure card payments. We are certified
to the payment card data security standards (PCI-DSS) and never store card details, nor do we share customer details with any 3rd parties.
Do we disclose any information
to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who
assist us in operating our website, conducting our business, or servicing you,
so long as those parties agree to keep this information confidential. We may
also release your information when we believe release is appropriate to comply
with the law, enforce our site policies, or protect ours or other rights,
property, or safety. However, non-personally identifiable visitor information
may be provided to other parties for marketing, advertising, or other uses.
How long we keep your
data?
We
will only keep your personal data for as long as necessary to fulfil the
purposes we collected it for, including for the purposes of satisfying any
legal, accounting, or reporting requirements.
At
the end of that retention period, your data will either be deleted or
anonymised (so that it can no longer be associated with you).
To
determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of
harm from unauthorised use or disclosure of your personal data, the purposes
for which we process your personal data and whether we can achieve those
purposes through other means, and the applicable legal requirements.
In
some circumstances you may be entitled to ask us to delete your data: see ‘Your rights’ below for further
information.
You have the right:
To ask us not to use your
personal data for direct marketing.
See further information on how to
do this above.
·
to ask us
not to process your personal data where it is processed based on legitimate
interests, if there are no compelling reasons for that processing;
·
to
request from us access to personal information held about you (see below);
·
to ask
for the information we hold about you to be rectified if it is inaccurate or
incomplete;
·
to ask
that we stop any consent-based processing of your personal data after you
withdraw that consent;
·
to ask,
in certain circumstances, to delete the personal data we hold about you;
·
to ask,
in certain circumstances, for the processing of that information to be
restricted; and
·
to ask,
in certain circumstances, for data portability.
Children Online Privacy
Protection Act Compliance
We are in compliance with the requirements of COPPA (Children Online Privacy
Protection Act), we do not collect any information from anyone under 13 years
of age. Our website, products and services are all directed to people who are
at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use,
disclaimers, and limitations of liability governing the use of our website at
Terms of use.
Your Consent
By using our site, you consent to our privacy policy
This policy was last modified on 22nd May 2018
Contacting Us
If there are any
questions regarding this privacy policy you may contact us using the
information below, or via our contact form
Click
here to go to the Contact Form
Cookies
We use cookies and similar technologies to recognise you, your browser
and your device. We also allow carefully selected third parties to use cookies,
pixels and ad tags while you are browsing our website. These collect
information about your browsing habits and usage and allow us to show you ads
while you are browsing our website and other sites on the internet